be999 Terms & Conditions

be999 is an online entertainment platform that provides sports betting, live casino, slots, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between be999 ("Platform", "we", "our") and the user ("you", "member").

By registering on be999 or using the platform, you agree to comply with all clauses of these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you disagree with any part of these Terms, please refrain from using the platform.

be999 reserves the right to change or amend these Terms at any time. Continuing to use the platform after any changes will be taken as your acceptance of the revised Terms. We will endeavour to notify members of significant changes.

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To register on be999 and enjoy its services, you must meet the following eligibility requirements:

• You must be 21 years of age or older.
• You must operate a valid account in your own name.
• You must have the legal capacity to participate in online gaming services under the laws applicable in your area.
• You must not have been previously banned by be999.
• You are participating on this platform knowingly and voluntarily.

be999 may request documentation for identity verification at any time. Providing false information or operating an account on behalf of an ineligible person will result in immediate account closure, and the associated balance may be forfeited.

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3.1 One Account Policy

Each user may operate only one be999 account. Having multiple accounts under the same person is strictly prohibited. If multiple accounts are found, all accounts will be closed and all bonuses will be cancelled.

3.2 Account Information

You must provide accurate, complete, and up-to-date information at the time of registration. The name on your account must match your legal name, as it is used for identity verification and payment processing.

3.3 Password & Security

You are solely responsible for keeping your account login details confidential. Sharing login details with third parties or sharing your account is prohibited. If you notice any unauthorised activity on your account, notify be999 support immediately.

3.4 Account Suspension or Closure

be999 reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, particularly in the event of a breach of these Terms. Members may also request closure of their own account at any time through support.

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4.1 Supported Payment Methods

be999 currently supports the most widely used mobile financial services in Bangladesh:

• bKash — Bangladesh's leading mobile wallet
• Nagad — Mobile financial service authorised by the postal department
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — A modern digital payment solution

4.2 Deposit Terms

The minimum deposit amount for each payment method is ৳300. Deposits are generally credited to your account instantly. It is essential to follow the correct reference number or instructions when making a deposit.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Funds will be sent to the number registered on your account at the time of withdrawal.

If an active bonus is present, wagering requirements must be met before withdrawing. be999 reserves the right to hold any withdrawal request for identity verification if required.

4.4 Fraudulent Transactions

If any transaction is suspected of involving fraud, money laundering, or any other illegal activity, be999 reserves the right to suspend that transaction and place the associated account under investigation.

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5.1 Welcome Bonus Details

New members will receive a 200% bonus on their first deposit, up to ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. Alternatively, if you deposit ৳22,000 or more, you will receive the maximum bonus of ৳20,000 and your total balance will be ৳42,000.

5.2 Wagering Requirements

To withdraw bonus funds, you must wager 15 times the bonus amount. Please note: wagering requirements apply only to the bonus amount, not to the deposit. Example: ৳2,000 bonus × 15 = ৳30,000 must be wagered before winnings from the bonus can be withdrawn.

5.3 General Bonus Rules

• Each bonus offer has a specific validity period; expired bonuses are automatically cancelled.
• Another bonus cannot be activated while one is already active.
• Not all games can be played using bonus funds; restrictions may apply to certain games or categories.
• Bonuses are for gameplay only and cannot be withdrawn directly.
• be999 reserves the right to modify or cancel any bonus offer.
• Attempting to exploit bonuses fraudulently will result in account closure.

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be999's VIP program has four tiers. By playing regularly, members can advance to higher tiers and enjoy greater weekly cashback:

• Bronze — Weekly cashback up to 0.4%
• Silver — Weekly cashback up to 0.8%
• Gold — Weekly cashback up to 1.1%
• Platinum — Weekly cashback up to 1.5%

Cashback is applied automatically each week. Full details of VIP benefits can be found on the dedicated be999 VIP page. be999 reserves the right to change the terms and benefits of the VIP program.

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7.1 Fair Play

be999 uses SSL encryption and advanced security technology to keep all data and transactions secure. All game outcomes are determined by an impartial Random Number Generator (RNG).

7.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure:

• Using bots, automated software, or strategic systems to play games.
• Fraudulently exploiting bonuses ("bonus abuse").
• Using the platform for the purpose of money laundering.
• Manipulating game outcomes or colluding with other players.
• Operating an account using another person's identity.
• Attempting to gain unauthorised access to be999's systems or networks.

7.3 Account Verification

be999 may verify your identity at any time as part of its KYC (Know Your Customer) process. A national identity card, passport, or other government-issued document may be requested. Withdrawals may be held until verification is complete.

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be999 places the highest importance on responsible gaming. We believe gaming is entertainment — it should never be seen as a solution to financial problems. Always keep the following in mind:

• Only bet money you can afford to lose.
• Never game to relieve stress, frustration, or to recover losses.
• Use limits where needed (deposit limits, loss limits, session time limits).
• If you notice signs of gaming addiction, take a break immediately and contact support.

To learn about be999's detailed responsible gaming policy and self-exclusion options, visit our Responsible Gaming page.

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All content on the be999 platform — logos, designs, graphics, text, software, and other materials — is the exclusive property of be999 and is protected by applicable intellectual property law. No content may be copied, reproduced, distributed, or used commercially without the prior written permission of be999.

Games and content from game providers contracted with be999 (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, and others) are subject to the intellectual property rights of those respective providers.

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be999 strives to provide uninterrupted service; however, service disruptions may occur due to technical faults, maintenance, or reasons beyond our control. be999 will not be liable for any financial loss in such cases.

be999 is not responsible for:

• Loss caused by internet connection or device issues.
• Loss to an account caused by unauthorised third parties.
• Any complications arising from providing incorrect information.
• Expected winnings not being realised from gaming.

be999's total liability will under no circumstances exceed the actual balance held in your account at the time of the relevant incident.

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be999 places the highest importance on protecting your personal information. Full details of how we collect, use, and protect your data can be found in our Privacy Policy.

be999 does not sell your personal or financial information to third parties under any circumstances. However, information may be shared with regulatory authorities where required by legal obligation.

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In the event of any dispute or complaint, please contact be999 customer support first. We aim to resolve all complaints directly and promptly.

be999 customer support is available seven days a week, 24 hours a day, in both Bengali and English:

• Live Chat: Available 24/7
• Email: [email protected]

be999 takes every complaint seriously and is committed to a fair resolution. For serious disputes, the applicable legal process may be followed.

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be999 may update these Terms at any time. Logging into the platform after any changes will be taken as confirmation that you have read and accepted the new Terms. We therefore recommend revisiting this page regularly.

If you have any questions about the Terms, visit the FAQ page or contact our support team directly.